Request, payment & delivery policyRawash Color receives your request for review; this is not an instant-price checkout. We confirm the selected product, color, size and quantity, then contact you to confirm price, availability, payment and delivery.Request & price confirmationSubmitting a request asks Rawash to review it. Price, availability and delivery timing are confirmed only after our team contacts you.Product availabilityAvailability can vary by stock, area and order size. If needed, Rawash will discuss suitable alternatives before preparation.PaymentThe final amount and payment method are confirmed after review. No payment is taken through this request page.DeliveryRawash confirms delivery availability, delivery charge, timing and receiving details before the order is fulfilled.Check your order on receiptPlease check the visible condition, quantity and packaging when you receive the order, and contact us promptly about an issue before using or applying a product.Returns & exchangesReturn or exchange requests are reviewed based on the product condition, order details and the applicable process. Please contact Rawash before returning any product.Made-to-order products & colorsMixed colors and made-to-order products may have special conditions and may not be suitable for return or exchange after preparation. Rawash confirms the details before proceeding.Changing or cancelling a requestContact Rawash as soon as possible if you need to change or cancel a request. This depends on the review or preparation stage.Contacting RawashWe use your phone number and request details to contact you about review, confirmation and delivery. You can contact Rawash by phone or WhatsApp with any question.Customer dataWe use the information in your request to review it, contact you and arrange the delivery related to that request.Owner approval required: This is customer guidance, not final legal wording. The owner should obtain final legal approval before launch.
